Legal
Refund Policy
Operated by [ENTITY NAME], jurisdiction [JURISDICTION].
Monthly Subscriptions
Cancel anytime. Cancellation stops the next renewal but does not refund the current billing period. You retain access until the end of the paid period.
Annual Subscriptions
14-day money-back guarantee from the date of first purchase. After 14 days, no partial refunds for the unused portion.
Lifetime Tier
30-day money-back guarantee. After 30 days, all sales final.
Certification Exams
Exam attempts are non-refundable once submitted.
How to Request a Refund
Email [CONTACT EMAIL] with the email on the account and the order reference. Refunds are processed back to the original payment method within 5–10 business days.
Chargebacks
If you initiate a chargeback before contacting us, we may suspend the account pending resolution.
